Shipping & Refund Policy

Please see our FAQs below and read on for further information.


Make sure you have checked your junk for an email from us or parcel2go with details of your delivery. If you can't find it or your delivery hasn't arrived please email us on

You should receive your parcel within 5-7 working days of placing your order. If you haven't please let us know on

We are so confident you and your dog will love your new products that we offer a 60-day refund policy. Find out more here.

In the unlikely event you aren't happy with your order (in fact it has never happened!) please return your product to Wild For Dogs, 4 Lavender Hill, SW11 5RW. Once we receive the item we will issue your refund.

We are based in London in the UK and currently do not ship internationally via our website - though we hope to soon! We do however have retail partners in the USA, Europe and beyond. Get in touch on to find out the latest.

Unfortunately this does happen occasionally when the couriers aren't careful with our parcels. Please email us with photos within 24 hours of receiving your parcel, and we will arrange a replacement.


Shipping Policy


Refund Policy