Contact Us

We would love to hear from you with any questions, feedback or ideas! The FAQs below might help with what you're looking for, but if not please feel free to get in touch and we will get back to you as soon as possible.

If you're interested in stocking our products click here.


Make sure you have checked your junk for an email from us or parcel2go with details of your delivery. If you can't find it or your delivery hasn't arrived please email us on

You should receive your parcel within 5-7 working days of placing your order. If you haven't please let us know on

We are so confident you and your dog will love your new products that we offer a 60-day refund policy. Find out more here.

Yes we offer payment with Klarna which allows you to pay in 3 installments or in 30 days at no extra cost. Simply select Klarna at checkout and follow the steps.

We are based in London in the UK and currently do not ship internationally via our website - though we hope to soon! We do however have retail partners in the USA, Europe and beyond. Get in touch on to find out the latest.


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